Departments of clinics and hospitals in Germany

The definition of a service is an intangible asset that a service provider or a service company offers on a market and that can be used by customers. Service means “service” in English. Services also differ in terms of standardized and individual services. The latter are created for a specific individual. The characteristic of standardized services is that they are provided for a fictitious average customer. The degree of participation (degree of integration) of the customer is higher for individual services. In the case of factual services, the focus is not so much on the person of the service provider, but on the service as such